Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit digitalproductenterprise.com or purchase any of our products or services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Digital Product Enterprise is a trading name of Justin Hill, a sole trader based in England.

Email: [email protected]
Website: digitalproductenterprise.com

Justin Hill is the data controller for all personal data collected through this website.

What Data We Collect

We may collect the following personal data:

• Name and email address — when you make a purchase, sign up for a trial, or contact us
• Payment information — processed securely by Stripe; we do not store your card details
• IP address and device/browser information — collected automatically when you visit our website
• ClinchIQ usage data — if you are a ClinchIQ subscriber, we collect data relating to your use of the app (searches, sessions, account activity)
• Communications — any emails or messages you send to us

How We Use Your Data

We use your personal data to:

• Process and fulfil your orders and deliver your digital products
• Manage your ClinchIQ account and subscription
• Send transactional emails (order confirmations, receipts, account notifications)
• Send marketing emails where you have given us consent to do so
• Respond to your enquiries and provide customer support
• Improve our products and services
• Comply with our legal and financial obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance — to process your order and deliver what you have purchased
• Legitimate interests — to improve our services, prevent fraud, and manage our business
• Consent — to send marketing emails (you may withdraw this consent at any time by clicking unsubscribe or emailing us)
• Legal obligation — where we are required to process data by law

Third Parties We Share Data With

We share data with the following third-party services only where necessary:

• Stripe — payment processing
• GoHighLevel — CRM, email marketing, and website platform
• Brevo (Sendinblue) — email marketing
• Supabase — database and authentication (ClinchIQ)
• Resend — transactional email for ClinchIQ
• Meta (Facebook) — advertising and analytics via the Meta Pixel (when advertising campaigns are active)

We do not sell your personal data to any third party.

Cookies

We use cookies to make our website function correctly. These include:

• Essential cookies — required for the site to operate (cannot be disabled)
• Analytics cookies — to understand how visitors use our site
• Advertising cookies — when we run advertising campaigns, we may use the Meta Pixel to measure performance and show relevant ads to people who have previously visited our site

You can control cookies through your browser settings at any time.

How Long We Keep Your Data

• Customer purchase records — 7 years (UK legal and tax requirements)
• Marketing email lists — until you unsubscribe or request deletion
• Enquiry and support records — 2 years from the date of contact
• ClinchIQ account data — for the duration of your subscription and 12 months thereafter

Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to have inaccurate data corrected
• Right to erasure — to request that we delete your data (subject to legal obligations)
• Right to object — to object to processing for marketing purposes
• Right to restriction — to request that we limit how we process your data
• Right to data portability — to receive your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page, along with the date it was last updated. We encourage you to check this page periodically.